Is a Photo ID required to tour an apartment?
Yes, at least one prospect in the group over age 18 must provide a government issued photo identification prior to viewing an apartment.
How much is the application fee?
The application fee is $90 per person over the age of 18.
How much is the administration fee?
The administration fee is $200 per apartment home.
How much is the pet fee and pet rent?
The pet fee is $300 - $400 per pet (3 max per apartment) along with a monthly pet rent of $30 - $40 per pet. No breed or weight limit restrictions.
What is included with the rent?
Our rents include cable, high speed internet, trash, and pest control.
What is the school district?
Winecoff Elementary, Northwest Cabarrus Middle, West Cabarrus High School
Can I pay my rent online?
You can pay your rent online along with enter work orders online through your online resident portal.
What are your income requirements?
A minimum gross monthly income of 2 ½ times the monthly rent is required. Documentation must be provided to verify all forms of income stated on the rental application.
Do you require renters insurance?
Yes, renters
insurance is required. We offer the convenience of including the cost of
renters insurance with your monthly rent or you can provide your own 3rd party
policy. If providing your own 3rd party policy details on submitting
your insurance for approval, required additional insured information, and
policy coverage requirements will be sent to you in your welcome letter after
approval.
How are emergency repairs taken care of?
We offer 24/7 emergency maintenance service. Call our office number at 704-782-3826 and press ‘2' for after hour emergencies. After hours emergencies include :
Fire. Call 911 First.
Electrical or gas failure of any nature.
Any water leak or sewage backup.
No heat or air conditioning (for safety reasons, we cannot work on outside units after dark or during inclement weather).
Refrigerator not working.
Range/Oven not working properly (weekends only).
No hot or cold water.
Toilet stopped up - if apartment has just one.
Overflowing Commode where there may be property damage.
Malfunctioning exterior door hardware or window if on 1st floor.
Smoke detector batteries will be changed up until 7 pm.
Severe weather that causes damages to doors, locks or windows, etc.
You are also able to place non-emergency maintenance requests online through the resident portal 24/7.
Do you have a Preferred Employers Program?
Yes, we offer exclusive savings to applicants who work for select area employers.